work at home - Pittsford - Amazon

Description

Job Title: Amazon Work from Home Customer Service Associate

We are seeking a highly motivated and action-oriented individual to join our team as a work from home Customer Service Associate. As a critical part of our mission, you will be responsible for delivering timely, accurate, and professional customer service to all Amazon customers.

This role requires a flexible problem-solver who can assist customers in expediting orders and correcting post-sales problems. You will communicate with customers primarily through phone and email, utilizing a variety of software tools to navigate customer accounts, research, and review policies to communicate effective solutions in a fun and fast-paced environment.

About the Role

  • Work from home position with no need to commute to an office
  • No prior experience is necessary, we provide comprehensive training
  • Benefits include Health Insurance, 401K, and Vacation&PTO

Key Responsibilities:

  • Assist customers in expediting orders and correcting post-sales problems
  • Communicate effectively with customers through phone and email
  • Navigate customer accounts using various software tools
  • Research and review policies to resolve customer issues
  • Work in a fast-paced environment with a focus on providing excellent customer service

What We Offer:

  • A fun and dynamic work environment
  • Opportunities for career growth and development
  • A comprehensive benefits package, including Health Insurance, 401K, and Vacation&PTO
  • The chance to be part of a innovative and customer-obsessed company

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