HR Associate Partner, Amazon Operations
Job ID: 2962422 | Amazon UK Services Ltd.
One of the many reasons Amazon raises the bar on customer experience is because HR makes sure we have the best team behind us. We need an agile workforce, so that we have the right talent in the right numbers to meet our customers’ needs. As an HR assistant, you will aim to motivate our people and keep them engaged with a fulfilling employee experience. Working as part of a team means you’ll get to share ideas and learn from others to grow your career.
Key job responsibilities
Work closely with HR leaders and management on people-related projects to create an engaging workplace environment
Handle day-to-day HR-related questions and admin, such as new-starter processes, self-service tools, and time and attendance reviews
Use internal dashboards to create reports for leadership at your site
Plan initiatives designed to foster employee wellbeing and experience on site
Run audits to ensure compliance with company processes, data protection, local employment law and HR best practices
Time and Attendance: Partner with site teams to ensure employees are on the correct schedule and shift patterns. Compile reports to support sites in identifying time and attendance irregularities, and point out when something doesn’t look right – ensuring our associates are paid correctly and on time.
Compensation and Payroll: Partner with multiple site managers to ensure payroll accuracy through audits, reporting, and proactive measures.
Data Analytics: Produce and analyze reports to assist with labor planning and management. Utilize HRIS systems for data entry, modification, and reporting.
Roster Management: Partner with site teams to ensure roster accuracy through audits, reporting, and modifications.
Employee Relations & HR Policy: Partner with site teams on HR policy advice and support ER cases, including Flexible Working Agreements, Absence Management and Transitional Work Adjustments.
A day in the life
This is not a traditional office role, as you'll be working on-site and have direct contact with our warehouse teams. Depending on where you're based, you may work on rotation with your HR assistant colleagues. This means there is always someone from our HR team on hand to talk to employees and support with any queries.
The HR Assistant role is varied. As well as helping us stay on top of key HR processes, you’ll support leaders in your team on different projects to engage people. This may involve collecting feedback from people and running activities to get them on board with new plans. This may involve collecting feedback from people, running activities to engage them with new plans or helping to create an inclusive environment where employees feel they can bring any HR related queries.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.
Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.
