Sr Manager, IAM Authentication

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description As part of the Global Operations & Technology Engineering organization, the Identity & Access Management (IAM) team enables secure, seamless access to enterprise applications, data, and infrastructure across our businesses. We partner with business, technology, and cybersecurity teams to improve user experience, reduce risk, and meet regulatory and audit requirements through modern identity capabilities and strong access governance. We are seeking a Senior Manager, IAM Authentication to provide technical and operational leadership for enterprise authentication services, including governance and operations across multiple Microsoft Entra ID tenants, Ping and Entra ID federation services, Multi-Factor Authentication (MFA), and Single Sign-On (SSO) for workforce and partner application ecosystems. This leader is accountable for delivering reliable, secure, and scalable authentication capabilities while enabling business agility and a consistent end-user sign-in experience. This role partners closely with cybersecurity, infrastructure, endpoint engineering, application owners, and risk/audit stakeholders to establish operational objectives, policies, procedures, and work plans for authentication and federation services. The Senior Manager drives a secure-by-design authentication program, handles unforeseen issues and service disruptions with strong tactical decision-making, and applies influence to align stakeholders on desired outcomes while preserving relationships. Responsibilities: Influence and drive the roadmap and delivery for enterprise authentication services across multiple Microsoft Entra ID tenants, establishing operational objectives and work plans that ensure consistent security controls, lifecycle management, and service reliability. Own and govern federation services, including PingFederate/PingOne components and Entra ID federation configurations, ensuring high availability, secure configuration baselines, certificate/key management, and resilient failover. Establish and enforce MFA and SSO standards for enterprise applications, including onboarding patterns, authentication methods, step-up authentication, and user experience guardrails. Partner with cybersecurity, architecture, and application teams to design and implement conditional access patterns, risk-based access decisions, and modern authentication protocols (e.g., SAML, OIDC/OAuth) where applicable. Partner with IAM Operations, Architecture, and Software Development teams and leadership Provide leadership and direction for day-to-day engineering: incident response, problem management, change management, release planning, maintenance windows, and service reliability objectives for authentication platforms. Drive automation to remove friction from manual processes (e.g., application onboarding, federation configuration validation, certificate rotation, access policy deployment) and improve speed, quality, and traceability. Manage vendor and partner relationships related to authentication and federation technologies; oversee the department budget for tools and services, including licensing and renewals, with an emphasis on operational effectiveness and measurable outcomes. Lead and develop a high-performing team of 4 direct reports and multiple offshore-based staff members; set clear expectations, coach and mentor managers/engineers, conduct performance management, develop succession plans, and foster a culture of accountability, collaboration, and continuous improvement.

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