Service Assistant Full Time & Part-Time

About the position

Maggiano's Little Italy is seeking enthusiastic Bussers for both full-time and part-time opportunities. Our passion is making people feel special, and we are committed to providing the ultimate in guest service, extraordinary food, and memorable experiences. As a Busser, you will play a crucial role in assisting the service team to ensure that our guests receive the best possible dining experience. This position requires a friendly and courteous demeanor, as well as the ability to work efficiently in a fast-paced environment. You will be responsible for maintaining a clean and orderly work area, assisting with food and beverage service, and ensuring that tables are kept free of dirty dishes and debris. Your contributions will help create a welcoming atmosphere that reflects the family culture of Maggiano's. In this role, you will be expected to perform various essential functions, including refilling water glasses, maintaining silverware service, and completing side work as assigned. You will work closely with the service team to provide team service as instructed by the team leader or manager. The ideal candidate will have a minimum of one year of full-service restaurant bus experience or equivalent, and must be able to safely transport containers weighing up to 30 lbs. You will also need to stand and/or walk for an entire shift and navigate slick and uneven surfaces within the restaurant. Flexibility in scheduling is essential, as you may be required to work nights, weekends, and holidays.

Responsibilities

  • Maintain a clean and orderly work area to ensure safety.
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  • Assist service team with food and beverage service.
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  • Perform team service as instructed by team leader/manager.
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  • Refill water glasses and/or bread and butter.
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  • Keep tables free of dirty dishes, empty glassware, debris, and empty bottles.
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  • Maintain silverware service, replacing as needed.
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  • Complete all side work as assigned in a timely manner.

Requirements

  • Prefer a minimum of 1-year full service restaurant bus experience or the equivalent.
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  • Must be willing and able to meet personal schedule requirements punctually.
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  • Project a friendly, courteous and pleasant attitude.
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  • Get along with co-workers.
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  • Provide a clean, well-manicured persona that reflects the established image of the restaurant.
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  • Safely transport containers that weigh up to 30 lbs. from any table to the dish washing area.
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  • Stand and/or walk for an entire shift.
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  • Safely transport items to and from the kitchen on a slick and uneven surface.
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  • Transport dishes, bus tubs and/or trays from the dish washing area to any table in the restaurant and vice versa.
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  • Safely move about in all areas of the restaurant.
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  • Work a variable and flexible schedule which may include nights, weekends and holidays.

Nice-to-haves

Benefits

  • Dental insurance
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  • Health insurance
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  • Paid sick time
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  • Tuition reimbursement
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