SENIOR MANAGER, TECHNCIAL SERVICES (JB/KL) [Job ]
Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's data centre site. Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!
Responsibilities:
- Lead the development and execution of technical services strategies to align with data center uptime objectives
- Advise senior management on infrastructure upgrades, lifecycle planning, and capital expenditure.
- Oversee capacity planning efforts and ensuring financial discipline through careful tracking of expenditures and cost-saving initiatives.
- Ensure smooth operations of all critical infrastructure systems, including power, cooling, fire suppression, and monitoring, ensuring 24/7 system availability and prompt incident response.
- Monitor key metrics such as KPIs, SLAs, and uptime, while driving service improvements and optimizing technical, human, and financial resource allocation.
- Manage and develop engineers, technicians, and vendor partners by setting clear goals, monitoring performance, and fostering a culture of safety, accountability, and operational excellence.
- Oversee workforce planning and training, ensuring that staffing levels and capabilities are aligned with both day-to-day operations and future project needs.
- Plan and execute preventive and corrective maintenance programs, managing vendor contracts, and ensuring maintenance activities are completed efficiently with minimal risk of downtime.
- Plan and deliver infrastructure upgrades, expansions, and fit-outs, ensuring all works meet quality, budget, and timeline expectations.
- Liaise across design, construction, and commissioning teams to ensure successful execution.
- Lead root cause analyses and implement corrective actions,
- Maintain and test disaster recovery and business continuity plans.
- Ensure compliance with all regulatory, environmental, and workplace safety requirements.
- Maintain thorough documentation for audits and certifications.
- Liaise with clients and stakeholders, support customer onboarding processes, address technical concerns, and ensure high levels of client satisfaction and trust in service delivery.
Requirements:
- Degree/Diploma with at least 10 years of experience in budgeting and cost management, and 5 years in managerial or strategic roles, preferably in data centre or critical environment.
- Strong understanding of engineering principles, design standards and technical specifications, with high level of accuracy and attention to detail in execution and documentation.
- Proficiency in leading team, vendors, and projects in 24/7 environment.
- Familiarity with industry standards & sustainability and energy efficiency initiatives (Uptime Tier, TIA-942, Singapore Standards, GreenMark etc.)
- Experience in Microsoft Office (Microsoft Word, Excel and PowerPoint).
- Positive proactive attitude and ethical behaviour.
- Team player with ability to work independently and resolve challenges in a fast-paced environment.
- Excellent interpersonal, communication and collaborative skills.
- aw.hrexchange@gmail.com
- in word document;
- listing your personal particulars, education qualification and work experience;
- listing your current and expected salary details.
