[Remote] US- Technical Program Manager (PEO)

Note The job is a remote job and is open to candidates in USA. PointClickCare is a company focused on delivering impactful product outcomes through strategic program management. They are seeking a Technical Program Manager to orchestrate complex initiatives across products and platforms, ensuring alignment and clarity for empowered teams to deliver measurable customer and business value. Responsibilities Enable product outcomes Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value Orchestrate multi-team initiatives Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow Drive clarity and flow Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making Harness AI for insight Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability Champion empowered delivery Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment Bridge strategy to execution Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared Shape systems and culture Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio AI fluency and curiosity Understanding of applied AI concepts; Comfort using AI tools to support analysis, documentation, and decision-making; Awareness of responsible and ethical AI practices in engineering environments Travel to company onsite -25% for eligibility Skills Bachelor's degree in computer science, Engineering, or related field, or equivalent practical experience 5+ years of experience leading complex software programs in TPM/EPM or similar roles 3+ years driving multi-team initiatives across product and platform or infrastructure Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data) Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership Passion for using technology, including AI, to improve how teams work, decide, and deliver You connect dots across the portfolio to drive outcome alignment and accelerate flow You coach teams to operate with greater autonomy, velocity, and data-driven decision-making You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes Benefits Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Company Overview PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http//www.pointclickcare.com.

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...