[Remote] Tech Business Analyst II Job Details | Aflac, Incorporated

Note: The job is a remote job and is open to candidates in USA. Aflac is a Fortune 500 company known for its voluntary insurance products. The Tech Business Analyst II role involves gathering and analyzing business requirements, conducting systems analysis, and recommending process improvements to enhance business strategy and system performance.


Responsibilities

  • Communicates and presents complex technical concepts simply and effectively to nontechnical team members
  • Participates in identifying opportunities that impact business strategy and system performance
  • Works with business stakeholder to gather, document and analyze business requirements
  • Works with the business and Digital Services to identify inefficiencies in process and recommends solutions
  • Conducts systems analysis with a focus on technical process models and use cases
  • Provides testing support and analysis for resolution
  • Assesses long term needs, performs gap analysis and makes future state recommendations
  • Serves as a project team member for projects of simple to moderate scope and complexity
  • Communicates technical concepts simply and effectively to non-technical team members
  • Performs other duties as required

Skills

  • Business Requirements
  • Jira experience
  • Experience working an Agile environment
  • Business Processes
  • Cost Benefit Analysis
  • System Process Flows
  • Technical Use Case Preparation
  • Technical Requirements Definition
  • Flowchart Preparation
  • Data Entity-Relationship (ER) Diagramming
  • SDLC
  • Presentation skills
  • Technical Writing
  • Technical Communication
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Ability to work in a cross-functional team environment
  • Detail-oriented with strong organizational skills
  • Bachelor's Degree in Computer Science, Business Administration or a related field
  • 4+ years of relevant business systems analyst or related experience
  • Practical experience using MS Access, SQL, SOQL/Salesforce, or working knowledge of relational databases
  • Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions

Benefits

  • Medical, dental, and vision coverage
  • Prescription drug coverage
  • Health care flexible spending
  • Dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • Annual bonuses
  • An opportunity to purchase company stock
  • 11 paid holidays
  • Up to 20 days PTO to be used for any reason
  • If eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
  • Other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
  • Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities

Company Overview

  • Aflac is a company that offers individuals and companies supplemental disability insurance. It was founded in 1955, and is headquartered in Columbus, Georgia, USA, with a workforce of 10001+ employees. Its website is

    • Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...