[Remote] Staff Technical Program Manager

Note The job is a remote job and is open to candidates in USA. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. As a Staff Technical Program Manager for Stord Labs, you will own the operational backbone of a high-velocity innovation program, ensuring that ideas move seamlessly from hypothesis to physical testing to scalable deployment across Stord’s fulfillment network. Responsibilities Own and govern the end-to-end experimentation pipeline. Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework. Enforce disciplined kill/scale decisions based on performance outcomes Serve as the primary integration point between the five-person Stord Labs team and broader enterprise stakeholders, including product, engineering, operations leadership, and warehouse operations teams executing physical workflows Facilitate decision-making between operations and product leadership to transition validated technologies from lab environments into live production pilots and eventually enterprise-scale deployment Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations Coordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions (including partners such as Georgia Tech) to test and validate next-generation logistics capabilities Oversee integration testing across third-party automation systems, internal software platforms, human operators, and Stord’s WMS/OMS ecosystem Develop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations (e.g., co-mingled inventory strategies, multi-pass picking, predictive replenishment) into production environments Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout Skills Bachelor's degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles Demonstrated experience managing hardware/software integration programs in operational or logistics environments Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development Strong execution discipline across agile, sprint-based, or similar iterative delivery methodologies Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS) Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting Company Overview Stord provides commerce enablement software and logistics services for e-commerce and omnichannel brands. It was founded in 2015, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https//www.stord.com. Company H1B Sponsorship Stord has a track record of offering H1B sponsorships, with 2 in 2026, 5 in 2025, 4 in 2024, 2 in 2023, 7 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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