Note The job is a remote job and is open to candidates in USA. bioMérieux is a global leader in the field of in vitro diagnostics, and they are seeking a Global & Strategic Account Manager to manage key relationships with Food Manufacturing companies. The role involves developing long-term strategies to enhance customer satisfaction, revenue, and profitability through collaboration and effective account management. Responsibilities Establish strong relationships with key stakeholders with global / corporate reach at assigned customer accounts Assess, clarify, validate and quantify the customer’s existing and unmet needs on an ongoing basis Develop a Global Account Plan with a five-year ambition for revenues and profitability in coordination with the regional sales organizations and customers when necessary Review and agree the global key projects and priorities to work on with the customer, identify and lead the resources, and KPI needed to meet the mutually accepted objectives Proactively lead the planning process with customer input where appropriate Build the annual budget in conjunction with the local teams and monitor achievement Contribute to the creation of the local / regional yearly Tactical Action Plans, supporting budget achievement and Global Account Plan Leads solution development efforts, generates initiatives and implements processes that best address our strategic key customer needs, through coordinating the involvement of all necessary internal resources Ensure that consistent and coherent pricing is in place at all customer sites to mitigate the risks of non-justifiable pricing anomalies. Identify and resolve issues Animate the Regional and Local Key Account managers network and foster the spirit of collaboration Ensure the compliance of business activities to the most stringent requirements of legal and ethical standards and the current company policy Ensure proper customer knowledge by maintaining customer records in accordance with company guidelines and tools Organize and lead regular internal and customer-facing business reviews to monitor the performance and identify and implement corrective actions as needed Perform all work in compliance with company quality procedures and standards Perform other duties as assigned Skills Bachelor degree required (Food Science, Chemistry/Biochemistry, Business, Marketing, Management or related field), Masters preferred 7+ years of experience with selling complex solutions to multiple decision-making groups in a business-to-business and managing complex projects and leading cross functional resources in a matrixed environment OR HS Diploma/GED and 11+ years of experience selling complex solutions to multiple decision-making groups in a business-to-business and managing complex projects and leading cross functional resources in a matrixed environment Strong analytical skills in interpreting metrics and handling data (e.g., budgeting revenue, profitability, service rates) and demonstrable experience in managing follow-up actions Budget management, financial projection skills Strong negotiation skills Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes Effective Presentation Skills - including the ability to present technical data Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes Skilled in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel. Intermediate applies skills independently in most situations; handles moderately complex tasks with occasional guidance Aptitude for building trust advisor status and relationships at multiple levels in the customer organization Strong understanding of sales performance metrics Strong negotiation skills with a problem-solving attitude Benefits Variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves Company Overview bioMérieux provides diagnostics, technical and biological assistance, as well as administrative support. It was founded in 1963, and is headquartered in Bagno A Ripoli, Toscana, ITA, with a workforce of 10001+ employees. Its website is https//www.biomerieux.it.