Note The job is a remote job and is open to candidates in USA. Human Interest is a high-growth fintech company focused on providing retirement benefits to employees of small and medium-sized businesses. The Contribution Trade Operations Associate will support day-to-day operations by ensuring accurate payroll processing, troubleshooting integration issues, and collaborating with internal teams to optimize processes. Responsibilities Ensure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts Achieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays Proactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes Support a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency Gain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes Assist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables This position's duties and assignments are subject to modification based on organizational needs Skills Strong attention to detail Good organizational skills Clear communication skills, both verbal and written Ability to work efficiently in a fast-paced environment Comfortable working both independently and as part of a team Strong aptitude for working with numbers Time management skills to prioritize tasks effectively Basic problem-solving abilities Interest in research and learning Willingness to identify and suggest process improvements 1-2 years of experience in Accounting or 401(k) Recordkeeping Bachelor's Degree Basic reconciliation skills Benefits A great 401(k) plan Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra Enhanced Mental Health Support for Employees and dependents Carrot Fertility healthcare and family forming benefits Candidly Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. Company Overview Human Interest is a 401(k) provider that helps employees of small and medium-sized businesses save for retirement. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https//humaninterest.com.