[Remote] Clinical Engagement Specialist
Note The job is a remote job and is open to candidates in USA. DocMatter is an ambitious, growth-stage company changing the face of collaboration for the medical community. As a Clinical Engagement Specialist, you will be responsible for sustaining clinician networks and ensuring alignment with industry and society partners through monitoring discussions and cultivating relationships with thought leaders. Responsibilities Monitor daily discussions across assigned clinician networks to maintain high engagement, discussion quality, and clinical relevance Lead phone calls and email exchanges with clinician thought leaders to facilitate their participation with white glove support Cultivate KOL (Key Opinion Leader) relationships to sustain recurring, high-quality participation in the platform Collaborate with Customer Success on quarterly reporting for our industry and society customers Turn discussion trends and data into clear, actionable insights for internal teams and industry partners Identify KPI drift, risks, and bottlenecks early and implement corrective actions to protect community health Skills Bachelor's degree required; life sciences or related STEM field 2+ years of post-grad work experience with direct clinician interaction in medicine, clinical research, healthcare, or life sciences Proficiency with clinical and scientific content, with demonstrated ability to read and synthesize medical literature Excellent written and verbal communication skills Demonstrated empathy and sound judgment navigating diverse perspectives, priorities, and time sensitivities Mission-driven to reduce variability of care and improve patient outcomes Strong ability to understand and guide multidisciplinary clinical discussions Benefits Series A equity Medical, dental, vision, and life insurance 401(k) retirement plan PTO and company holidays Fitness stipend Company Overview DocMatter is a San Francisco-based software company. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https//www.docmatter.com/.