Job Summary:

We are seeking a highly motivated and dynamic Remote Admissions Officer to join our team at ECPI University. As a critical member of the admissions team, the Remote Admissions Officer will be responsible for guiding prospective students through the admissions process, answering inquiries, and ensuring they have the necessary support to make informed decisions about their academic future. The position is fully remote, offering the flexibility to work from home while playing an essential role in student recruitment and enrollment at ECPI University.

Key Responsibilities:

• Serve as the primary point of contact for prospective students throughout the admissions process, from initial inquiry to enrollment.

• Provide detailed information about ECPI Universitys programs, admissions criteria, and financial aid options to prospective students.

• Review and evaluate applications, ensuring that all required documents are submitted and meet university standards.

• Conduct follow-up communications with prospective students to ensure they stay on track to meet deadlines for application submission and enrollment.

• Assist students in completing required forms and documentation, such as financial aid applications, student registration, and placement assessments.

• Develop and maintain relationships with prospective students, parents, and high schools, acting as a trusted advisor throughout the admissions process.

• Collaborate with faculty and staff to ensure a smooth transition for students from the admissions stage to enrollment.

• Maintain accurate records of all interactions with prospective students in the universitys database and CRM system.

• Meet and exceed enrollment targets and contribute to the overall success of the admissions team.

Required Skills and Qualifications:

• Bachelors degree or equivalent experience in a related field.

• Proven experience in higher education admissions or a related customer service role.

• Strong verbal and written communication skills with the ability to explain complex information clearly.

• Ability to work independently and manage multiple tasks simultaneously.

• Strong attention to detail and ability to maintain accurate records.

• Excellent interpersonal skills and the ability to build strong relationships with prospective students and their families.

• Proficiency in Microsoft Office Suite and experience with CRM software or other database management systems.

• Ability to thrive in a fast-paced and goal-oriented environment.

Experience:

• Minimum of 2 years of experience in admissions, enrollment services, or a related field.

• Experience in remote work or virtual customer service environments preferred.

• Experience in managing prospective student inquiries, conducting interviews, and assessing student eligibility.

• Familiarity with higher education terminology, admissions requirements, and enrollment processes is a plus.

Working Hours:

• This is a full-time remote position.

• Working hours are flexible but generally aligned with standard business hours in the Eastern Time Zone.

• Some evenings and weekends may be required based on student availability and enrollment deadlines.

Knowledge, Skills, and Abilities:

• Knowledge: Strong understanding of admissions processes, higher education policies, and university programs.

• Skills: Exceptional communication skills (both written and verbal), customer service skills, and proficiency in CRM systems.

• Abilities: Ability to assess student applications and needs, manage multiple projects, and work independently in a remote setting.

Benefits:

• Competitive salary and performance-based incentives.

• Health, dental, and vision insurance.

• Paid time off (PTO), sick leave, and holidays.

• Retirement savings plan with employer contribution.

• Professional development opportunities.

• Flexible work schedule with remote work options.

• Employee wellness program.

• Discounted tuition rates for family members at ECPI University.

Why Join Progressive Technology:

At Progressive Technology, we are committed to fostering an environment that supports both personal and professional growth. By joining our team, you will be a part of an innovative and supportive organization that values its employees and their contributions. As a Remote Admissions Officer, you will have the opportunity to make a significant impact on students educational journeys while enjoying the flexibility of a remote position. This is a chance to contribute to the success of ECPI University and make a meaningful difference in the lives of prospective students.

How to Apply:

To apply for the Remote Admissions Officer position at ECPI University, please submit your resume and a cover letter outlining your qualifications and why you would be a great fit for this role. Applications can be submitted through our online portal or via email to us.

We look forward to hearing from you and exploring how you can be a part of our team at Progressive Technology!