Relationship Manager -RM 10 000 (Basic Plus Allowance)

About the role

UPTREND CAPITAL SDN. BHD. is seeking a dedicated VIP Customer Service Representative to join our team in Kuala Lumpur City Centre, Kuala Lumpur. This full-time position is an excellent opportunity for fresh graduates or experienced professionals looking to excel in a customer-focused role.

What you'll be doing

  • Providing exceptional customer service to our VIP clients, ensuring their inquiries and requests are handled promptly and effectively
  • Responding to customer inquiries via phone, email, and other communication channels
  • Resolving customer issues and concerns in a professional and courteous manner
  • Maintaining detailed records of customer interactions and updates
  • Collaborating with other departments to ensure seamless customer experiences
  • Identifying opportunities to enhance customer satisfaction and loyalty
What we're looking for
  • Excellent communication and interpersonal skills, with a strong customer service orientation
  • Ability to remain calm and professional under pressure
  • Strong problem-solving and decision-making skills
  • Attention to detail and the ability to multitask
  • Proficiency in English and Bahasa Malaysia, both written and verbal
  • Relevant customer service or administrative experience, preferably in the call centre or hospitality industry
  • Fresh graduates are welcome to apply
What we offer At UPTREND CAPITAL SDN. BHD, we are committed to providing our employees with a supportive and rewarding work environment. Benefits include:
  • Competitive salary and performance-based bonuses
  • Comprehensive medical and life insurance coverage
  • Generous annual leave and paid public holidays
  • Opportunities for professional development and career advancement
  • Team-building activities and social events
About us UPTREND CAPITAL SDN. BHD. is a leading financial services provider in Malaysia, offering a wide range of investment and wealth management solutions to our clients. we have a strong reputation for innovation, integrity, and exceptional customer service. Our team of dedicated professionals is passionate about helping our clients achieve their financial goals.

If you are excited about this opportunity and want to be a part of our dynamic team, we encourage you to apply now.

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