Recruiter/Scheduler

Job Description:

  • Advertise open caregiver roles on multiple platforms, using both free and paid listings
  • Consistently generate quality job applicants and pre-screen based on internal criteria
  • Schedule interviews and provide interviewers with applicant resumes and screening notes
  • Coordinate onboarding: collect signed documentation, send orientation manuals, and maintain employee records
  • Track document expirations and maintain current caregiver files in AxisCare
  • Prepare and finalize caregiver schedules every Wednesday for the next two weeks
  • Follow up on unconfirmed shifts and ensure caregiver availability
  • Communicate via call, text, and email to fill open shifts
  • Participate in a weekend on-call rotation and escalate tasks when needed
  • Aim to fill all shifts at least 48 hours before they begin
  • Keep management informed of schedule progress and staffing needs

Requirements:

  • Bachelor’s degree in Business Administration or a related field
  • 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting
  • Familiar with medical terminology and health insurance basics
  • Strong English communication skills, written and verbal
  • Must be available to work 8:00 AM – 5:00 PM EST, Monday through Friday
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Skilled in Google Suite (Docs, Sheets, Gmail)
  • Experience using scheduling systems
  • Experience using AxisCare is highly preferred.

Benefits:

  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Government-mandated benefits employer share
  • Internet stipends upon regularization
  • HMO Coverage upon regularization (with an option to enroll as early as Day 1)
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...