Objective / Purpose of the Job

This Learning & Organizational Development Manager will play a key role in shaping organizational capability, leadership development, employee growth, succession planning, and culture transformation initiatives aligned with the company’s strategic direction.

He/she will work closely with business leaders and stakeholders to identify capability gaps, design impactful learning strategies, and implement OD initiatives that strengthen employee engagement, performance, and organizational effectiveness.

Key Activities / Accountabilities

Learning & Development (L&D)

• Develop and execute the organization’s learning and development strategy aligned with business objectives.
• Conduct Training Needs Analysis (TNA) to identify capability gaps across departments and levels.
• Design, develop, and implement engaging learning programs including:
  • Leadership development
  • Supervisory skills
  • Soft skills and behavioural training
  • Technical and functional competencies
  • Talent development programs
• Facilitate training sessions, workshops, and learning interventions both physically and virtually.
• Create learning materials, presentations, e-learning content, and development resources.
• Evaluate training effectiveness through assessments, feedback, and post-training performance indicators.
• Manage Learning Management Systems (LMS) and training records for compliance and reporting purposes.
• Monitor HRD Corp grants and ensure proper documentation and claims management where applicable.

Organizational Development (OD)

• Drive organizational development initiatives to support business growth and transformation.
• Support culture-building initiatives that promote collaboration, accountability, innovation, and continuous improvement.

• Partner with management on
  • Employee engagement initiatives
  • Performance management enhancement
  • Succession planning
  • Talent management
  • Change management programs
  • Leadership capability development
• Facilitate organizational change and support communication strategies during transformation initiatives.
• Analyze workforce development trends and recommend innovative OD and learning solutions.
• Support competency framework development and career progression initiatives.

Stakeholder & Project Management

• Collaborate with department heads and business leaders to ensure learning initiatives meet operational needs.
• Manage external training providers, consultants, and learning vendors.
• Manage training budgets and optimize learning investments effectively.
• Prepare training reports, analytics, and development dashboards for management review.

Preferred Qualifications, Experience and Skills:

• Degree/Master degree in Human Resource Management, Organizational Development, Social Science, Business Administration, Psychology.
• Minimum 5 years of experience in Learning & Development and/or Organizational Development.
• Proven experience in designing and implementing impactful learning and OD initiatives.
• Experience in leadership development, employee engagement, or change management programs will be an added advantage.
• Exposure in fast-paced and growing organizations is preferred.

Skills & Competencies

• Strong facilitation, presentation, and communication skills.
• Excellent stakeholder management and influencing abilities.
• Strong project management and organizational skills.
• Creative and innovative approach towards adult learning and employee development.
• Good analytical and problem-solving skills.
• Familiar with LMS platforms, digital learning tools, and competency development frameworks.
• Able to work independently and collaboratively across all levels.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
• Proficiency in spoken and written English and Bahasa Malaysia.

Behavioral Competencies

• Strategic thinking
• Drive for results
• Adaptability in fast-paced environments
• Strong interpersonal skills
• Passion for people development and organizational growth