E-Commerce Assistant (Chinese Speaking)

About Us:

Weunic Sdn Bhd is a growing health and wellness company focused on delivering quality products through both online and retail channels. We manage multiple brands across Malaysia and operate on platforms such as Shopee, Lazada, TikTok, Facebook, Instagram, and our official website. Our team values collaboration, efficiency, and continuous improvement.

Join our team as an E-Commerce Assistant. This role supports the day-to-day operations of our online stores and ensures a smooth customer experience across our e-commerce platforms.

Responsibilities:

  • Customer Service: Respond promptly and professionally to customer inquiries and messages across Shopee, Lazada, Facebook, Instagram, TikTok, and other online channels.
  • Platform Maintenance: Assist in creating, updating, and managing product listings including descriptions, images, and pricing.
  • Order Fulfillment: Process daily online orders, coordinate packing, and arrange deliveries to ensure smooth order processing.
  • Inventory Control: Monitor stock levels and assist with inventory updates across e-commerce platforms.
  • Marketing Support: Assist the marketing team with online promotions, campaigns, and basic e-commerce tasks when required.
  • Data Tracking: Support the team in monitoring sales performance and preparing simple reports using Excel or Google Sheets.
Requirements:
  • Minimum SPM, Diploma, or Degree in Business, Marketing, or a related field.
  • Previous experience in e-commerce, customer service, or retail operations is a plus.
  • Fresh graduates are welcome to apply.
  • Familiarity with Shopee, Lazada, or other online marketplaces is preferred.
  • Strong command of English and Chinese (Mandarin) – written and spoken.
  • Strong communication skills, attention to detail, and ability to handle quick-moving tasks.
  • Basic understanding of digital marketing tools like Shopee, Lazada Paid Ads.
  • Can start work immediately.
Top Reasons to Work with Weunic:
  • EPF, SOCSO, and EIS
  • Paid annual and medical leave
  • Delicious lunch provided daily
  • Annual salary increment
  • Annual performance bonus
  • Overseas company trip
  • Annual company dinner
  • Collaborative and supportive working environment with office snacks
Interested?

Email your resume to

✉️ weunicsdnbhd@gmail.com
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