Clinical Informaticist - Virtual Support

About the position

CommonSpirit Health is a large nonprofit Catholic healthcare organization delivering integrated health services across 24 states, with over 157,000 employees, 45,000 nurses, and 25,000 physicians. The organization focuses on building a healthier future for all through innovation and humankindness, contributing significantly to charity care and community benefits. As a Clinical Informaticist, the role involves leading and supporting the planning, implementation, and sustainment of clinical health information technology (HIT) with a strong clinical understanding. The position requires collaboration with diverse stakeholders to ensure HIT strategies meet patient care needs, provide input on system impacts, and guide ongoing strategy for system optimization and quality reporting. Success in this role demands a deep understanding of clinical processes and HIT, alongside strong organizational and communication skills across all levels of healthcare interaction.

Responsibilities

  • Lead and support the planning, implementation, and sustainment of clinical health information technology (HIT) with clinical understanding
  • Collaborate with diverse stakeholders to ensure HIT strategies meet patient care needs
  • Provide input on system impacts
  • Guide ongoing strategy for system optimization and quality reporting
  • Ensure that workflow and training knowledge delivered is consistent with and accurately reflects current national informatics and adult learning standards
  • Communicate technology changes, upgrades, and downtimes to clinical customers
  • Conduct workflow analysis to improve efficient, reliable use of the clinical information systems
  • Scheduled facility rounding as directed
  • Participate in implementation and go-live activities
  • Develop and maintain established standards of work and system design
  • Actively and efficiently engage with key leaders, teams and subject matter experts to collaborate on and influence the design and development of projects, curriculum and workflows, and the integration of technology into patient care processes
  • Engage in projects focused on adding enhanced functionality and/or creating end user efficiency that generates a positive return on investment for the organization
  • Promote highest attainable quality in the full life cycle of Clinical Information Systems
  • Participate in educational programs, current evidence, projects, meetings and workshops
  • Contribute to all assigned projects from initial kick-off through conclusion of implementation
  • Collaborate with stakeholders to identify implementation objectives and guiding principles
  • Inform the scoping of the project to clearly articulate the needs of the request
  • Support developing, communicating, and managing implementation timeline and milestones
  • Engage the appropriate team members and coordinate assigned work
  • Provide routine and appropriate communication at project status, accomplishments, upcoming activities, and risks
  • Proactively Identify and escalate issues as appropriate
  • Develop mitigation plans when necessary
  • Perform technical review of new optimization requests and upgrade functionality to assess for workflow impact
  • Make recommendations on proposed optimizations
  • Collaborate with the System IT team on researching and resolving identified break-fix items
  • Remain proficient in the use of CommonSpirit Health specific applications that are supported by the Clinical Informatics Department
  • Participate in assigned committees or workgroups to serve as a resource for Informatics
  • Provide guidance and support in the collection and reporting of metrics defining benefits realization, operational efficiencies, and return on investment associated with EHR systems and recommending changes to the informatics solution as needed

Requirements

  • Bachelors Degree
  • Minimum 2 years clinical experience
  • Registered Nurse, Physical Therapist or Occupational Therapist
  • 4 years of experience in a clinical setting
  • 2 years of Informatics or EHR support experience at a regional or local level

Nice-to-haves

  • Degree in Computer Science, MIS, Nursing, Informatics, HIT, Health Administration, or other related field
  • EPIC Certification
  • Informatics Nurse
  • Project Management Professional
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